Customer Support Hotel Booking Portal – Work_in_Berlin Recruitment Agency – Berlin

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KaarWork Work_in_Berlin Recruitment Agency

Teilzeit, Festanstellung

We are looking for communicative customer support co-workers (m/f/d) for the customer service of a leading hotel booking portal. Previous experience in tourism is an advantage, but not mandatory.

Your tasks in this customer service role:

– Advise customers when booking a hotel room
– Support in how to handle the website
– communication with hotels (e.g., if a customer can not meet the arrival date)
– Administration of feedback and guest comments
– Identification of suitable hotels for customers
– Ensuring and continuous optimization of the outstanding quality and service standards provided by the company

Your skills for this customer support job:

– Motivation, friendliness, communication skills, empathy and high service orientation
– Good German and English language skills, together with one of the following languages: Spanish, Croatian, Greek, Turkish or Persian
– Binding, friendly appearance and careful operation
– Good PC and MS Office skills
– Willingness to learn and further development through training and coaching

We offer you:

– Long-term full-time and part-time employment
– Fully paid training and coaching
– Further education, advancement and development opportunities
– centrally located jobs

The easiest and fastest way to submit your CV is to fill our application form through our official website: https://www.work-in-berlin.eu/apply

If you experience some issue on our website, you could still submit your application through Indeed or per mail.

We´re looking forward to meeting you!

Work in Berlin Recruitment Agency
Alt-Moabit 96b
10559 Berlin

Visit us at: work-in-berlin.eu

If you need any assistance please don’t hesitate to call Anthony on +49 (0) 30 789 59 07 12 or Robert on +49 (0) 30 789 59 07 11

Job Types: Full-time, Part-time, Permanent

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