Customer Support (m/f/d) Hotel Booking Portal – Workstation AG Personaldienstleistungen – Berlin

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  • Full Time
  • Part Time
  • Berlin

KaarWork Workstation AG Personaldienstleistungen

10117 Berlin

We are looking for communicative customer support co-workers (m/f/d) for the customer service of a leading hotel booking portal. Previous experience in tourism is an advantage, but not mandatory.

Your tasks in this customer service role:

  • Advise customers when booking a hotel room
  • Support in how to handle the website
  • communication with hotels (e.g., if a customer can not meet the arrival date)
  • Administration of feedback and guest comments
  • Identification of suitable hotels for customers
  • Ensuring and continuous optimization of the outstanding quality and service standards provided by the company

Your skills for this customer support job:

  • Motivation, friendliness, communication skills, empathy and high service orientation
  • Good German and English language skills, together with one of the following languages: Spanish, Croatian, Greek, Turkish or Persian
  • Binding, friendly appearance and careful operation
  • Good PC and MS Office skills
  • Willingness to learn and further development through training and coaching

We offer you:

  • Long-term full-time and part-time employment
  • Fully paid training and coaching
  • Further education, advancement and development opportunities
  • centrally located jobs

If you need any assistance please don’t hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency – Alt Moabit 96B – 10559 Berlin

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