Friday, December 14, 2018
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Member Service Consultant – CAA South Central Ontario – Don Mills, ON


KaarWork CAA South Central Ontario

Part-time, Permanent

As Canada’s largest automobile association, we are passionate about keeping our Members safe– whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.

Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates’ career growth and ongoing professional development– and we regularly recognize their achievements and outstanding results.

We work hard and play hard. We’re about doing what’s right, and feeling good about it

As a Member Service Consultant (MSC) you will have the proven ability to provide exceptional experiences to our Members. In this role, you would be required to sell Memberships, and merchandise. You will also be required to make car rental reservations, take passport photos, issue International Driving permits and educate and provide Travel Insurance options to our Members.

Job Requirements:

  • 1-2 years customer service and sales experience in a retail environment
  • Excellent communication skills both written and oral
  • TICO certification completion or working towards/ willing to complete
  • Available to work flexible store operation hours
  • Post-secondary education in Travel and Tourism, or related field is a strong asset
  • Bengali, Greek or Persian speaking is a strong asset

Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of position being posted.

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs

Job Types: Part-time, Permanent


  • Call Center: 2 years (Preferred)
  • Customer Service: 5 years (Required)
  • Sales: 3 years (Required)


  • Bachelor’s Degree (Required)


  • TICO (Preferred)


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