Sales Support Specialist – MSC Cruises – München


KaarWork MSC Cruises

The Sales Support Specialists´ goal is to functionally support and assists our Field Sales Manager team in order to guarantee an optimal support for our travel agency and key account partners.
  • Excellent German and English;
  • Touristic apprenticeship and/ or university degree with focus on tourism;
  • First professional experience preferably in the sales department of a touristic company;
  • High personal resilience, flexibility and self-initiative;
  • Good knowledge of MS Office applications;
  • Good knowledge of touristic reservation systems;
  • Distinctive sales mentality and economic thinking
  • Provides functionally support and assists all Field Sales Manager;
  • Supports Key Account partners and travel agencies;
  • Handles and coordinates group orders and contracts;
  • Provides agency support and updates sales databases;
  • Supports the organisation of travel agency trade fairs;
  • Handles complaints and goodwill inquiries of travel agencies;
  • Checks, releases and supports with catalogue adverts and newsletters of travel agency partners;
  • Requests marketing material for Field Sales Manager and their partners;
  • Prepares and checks reports and statistics.


Right to work in Germany

Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises’ fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet’s average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises’ fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas “7 Golden Pearls” for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.


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