newcomers · Australia
Newcomers in Australia
First steps, trusted services and people who have done it before you.
AUS×Newcomers
Newcomers · Australia · 29 public bodies
Australia · newcomers
Newcomers in Australia
First steps, trusted services and people who have done it before you.
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Australia
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First steps
This guide for Australia is being prepared and will be reviewed by a qualified professional. It gives information and referrals, never legal advice.
First steps
6 topics- 01Status and documents
Residence, asylum and family reunification: where to find official information and qualified help.
- 02Work and qualifications
Recognition of qualifications, licensing paths and first jobs.
- 03Language
Host-language courses and heritage-language schools.
- 04Health and wellbeing
Registering with health services and finding culturally competent care.
- 05Housing and money
Housing, banking and avoiding scams that target newcomers.
- 06Community
Meeting people safely: the local cell, events and mentors.
Public bodies for newcomers in Australia
29 public bodies, by what each one deals with. Each one is checked against its official page (last on 23 October 2026).
Asylum and refugee protection
3 bodies- Protection visasto verify
The visa for people in Australia who seek protection.
- Refugee Council of Australiato verify
Information and a directory of services for refugees and people seeking asylum.
- Refugee Advice and Casework Serviceverified
Free legal help for people seeking asylum in New South Wales.
Health and mental health
3 bodies- Medicareto verify
Public health cover and who can enrol.
- Forum of Australian Services for Survivors of Torture and Traumaverified
A network of specialist services for survivors of torture and trauma in each state.
- Lifelineverified
Crisis support and suicide prevention. Phone 13 11 14.
Settlement and integration
3 bodies- Settling in Australiaverified
Settlement services, the Humanitarian Settlement Program and support for new arrivals.
- Translating and Interpreting Service (TIS National)verified
Free interpreting for eligible people when they deal with services.
- Information in your languagesecondary
Information about payments and services in many languages, including Kurdish (Kurmanji). Phone 131 202 to speak in your language.
Culture and festivals
2 bodies- SBS Persianverified
Public broadcaster news and programmes in Persian.
- SBS Kurdishverified
Public broadcaster news and programmes in Kurdish.
Money and digital help
2 bodies- Moneysmartto verify
Free, independent guidance on money, banking and scams.
- Be Connectedverified
Free help to use computers, phones and the internet safely.
Work and business
2 bodies- Workforce Australiaverified
Find jobs and employment services.
- Fair Work Ombudsmanto verify
Your rights at work, pay rates and help with workplace problems.
Legal help and discrimination
2 bodies- Australian Human Rights Commissionto verify
Complaints about discrimination and human rights.
- Legal Aid NSWverified
Free legal information and help in New South Wales.
Study and research centres
1 body- Centre for Arab and Islamic Studies (Middle East and Central Asia)to verify
Teaching and research on the Middle East and Central Asia, including Persian.
Arrival and status
1 body- Immigration and citizenshipverified
Official information on visas, status and citizenship.
Citizenship
1 body- Citizenship interview and testverified
The citizenship interview and test, and free official study material.
Disability
1 body- National Disability Insurance Schemeto verify
Funding and support for people with disability.
Older people
1 body- My Aged Caresecondary
Find government-funded aged care services.
Emergency numbers
1 body- Triple Zero (000)to verify
Call 000 for police, fire or ambulance.
Family and women
1 body- 1800RESPECTverified
Support for people affected by sexual, domestic or family violence. Phone 1800 737 732.
Mother-tongue and heritage languages
1 body- Victorian School of Languagesverified
A government school that teaches languages a student's own school does not offer, including Persian.
Housing
1 body- Rent Assistancesecondary
Extra payment to help with rent for people who get certain payments.
Language learning
1 body- Adult Migrant English Program (AMEP)verified
Free English classes for eligible migrants and humanitarian entrants.
Recognition of qualifications
1 body- Overseas qualificationsto verify
How qualifications from abroad are recognised in Australia.
Young people
1 body- Kids Helplineverified
Free counselling for young people aged 5 to 25. Phone 1800 55 1800.
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அகாடமிதலைப்புHeritageTopicLanguageTopicஆராய்ச்சிதலைப்புOpportunitiesTopicCivicTopicDevelopmentTopicNews and eventsTopicநாடுகள்
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