newcomers · Austria
Newcomers in Austria
First steps, trusted services and people who have done it before you.
AUT×Newcomers
Newcomers · Austria · 17 public bodies
Austria · newcomers
Newcomers in Austria
First steps, trusted services and people who have done it before you.
All countriesAustria
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First steps
This guide for Austria is being prepared and will be reviewed by a qualified professional. It gives information and referrals, never legal advice.
First steps
6 topics- 01Status and documents
Residence, asylum and family reunification: where to find official information and qualified help.
- 02Work and qualifications
Recognition of qualifications, licensing paths and first jobs.
- 03Language
Host-language courses and heritage-language schools.
- 04Health and wellbeing
Registering with health services and finding culturally competent care.
- 05Housing and money
Housing, banking and avoiding scams that target newcomers.
- 06Community
Meeting people safely: the local cell, events and mentors.
Public bodies for newcomers in Austria
17 public bodies, by what each one deals with. Each one is checked against its official page (last on 23 October 2026).
Asylum and refugee protection
3 bodies- Federal Office for Immigration and Asylum (BFA)verified
The office that decides asylum and residence cases.
- Federal Agency for Reception and Support Services (BBU)verified
Reception, care and independent legal counselling for people seeking asylum.
- UNHCR Help Austriasecondary
UNHCR guidance on the asylum procedure, rights and family reunification. UNHCR does not give individual counselling here.
Arrival and status
2 bodies- Migration.gv.atverified
The official portal on residence and work in Austria.
- oesterreich.gv.atverified
The official portal for public services in Austria.
Settlement and integration
2 bodies- Austrian Integration Fund (ÖIF)verified
German courses, values and orientation courses and integration advice.
- Start Wienverified
Support, information and orientation for new residents of Vienna.
Study and research centres
1 body- Institute of Iranian Studiessecondary
A research institute on Iranian languages, history and cultures.
Citizenship
1 body- General requirements for citizenshipverified
Conditions and steps for Austrian citizenship.
Emergency numbers
1 body- 112, 133, 144, 122verified
Call 112 in any emergency. Call 133 for the police, 144 for an ambulance and 122 for fire.
Work and business
1 body- Public Employment Service Austria (AMS)verified
Job search, training and unemployment benefits.
Family and women
1 body- Frauenhelpline gegen Gewaltverified
Free support for women affected by violence, day and night. Phone 0800 222 555.
Health and mental health
1 body- Hemayatverified
Care for survivors of torture and war.
Mother-tongue and heritage languages
1 body- Mother-tongue teaching (muttersprachlicher Unterricht)verified
Information and material for mother-tongue teaching in Austrian schools. Recent offers have included Persian and Kurdish (Kurmanji).
Legal help and discrimination
1 body- Ombud for Equal Treatmentverified
Free advice for people who face discrimination.
Recognition of qualifications
1 body- Berufsanerkennung.atverified
The official portal for the recognition of qualifications from abroad.
Young people
1 body- Rat auf Drahtverified
Free, anonymous support for children and young people. Phone 147.
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